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Skip to content Public Outcry Leads to Major Policy Revision at Reddit
By Jane Doe – Oct 1, 2024 2:30 pm | 140
The Reddit app displayed on a smartphone. [Credit: Stock Image]
Amid growing concerns and protests from users, Reddit has announced a crucial modification to its community management policies, requiring moderators to obtain official permission before transitioning subreddits to private or not-safe-for-work (NSFW) status.
Reddit’s Director of Community Management, operating under the username Go_CommunityLead, unveiled the changes today in a post on the subreddit dedicated to moderator discussions, r/modnews. According to the new policy, moderators must seek Reddit’s approval to make subreddits restricted or shift from NSFW to safe-for-work (SFW) categories. The moderation team can expect a response to such requests within 24 hours, as promised by the Reddit staff.
Importantly, the new rules allow moderators to implement temporary restrictions without prior approval, enabling them to manage posts and comments for a period of up to seven days using a feature named Temporary Events. Subreddits with fewer than 5,000 members or those less than 30 days old will automatically have their requests approved, providing more flexibility to emerging communities.
THE RECENT PROTESTS IMPACTED THIS DECISION
In the previous year, Reddit found itself embroiled in user protests triggered by its plans to monetize its API, which had been free. This economic decision led to a wave of moderator-led actions that saw numerous subreddits turned private or filled exclusively with NSFW content. Following these protests, which involved thousands of moderators, Reddit responded by replacing several moderators and ultimately reinstating some modifications to community management.
Reddit has previously acknowledged that another significant outcry could result in financial ramifications, facing a possible decrease in user engagement and advertising revenue. This prompted the platform to enforce stricter guidelines on moderator capabilities during contentious periods.
Speaking to TechCrunch, a Reddit spokesperson emphasized that these policy changes had been in conversation for years. They noted that past protests were alarming and underscored the need to regulate subreddit privacy changes to prevent possible harm to the platform.
Official Announcement from Reddit:
“…the unrestricted ability to shift Community Type settings has historically been leveraged in ways that undermine the platform and violate our policies. We have a duty to preserve Reddit and ensure its sustainability, and we cannot permit any actions that intentionally inflict damage.”
Despite the justification behind the revisions, there has been discontent among users and moderators alike. Many argue that this new policy diminishes their authority and ability to communicate their discontent regarding Reddit’s management decisions.
“PROTESTS WILL STILL BE HEARD”
Reddit’s new guidelines come with assurances that community feedback is still valued. The community director stated that while these changes aim to stabilize the platform, users will continue to have avenues for expressing dissent, provided they do not harm Reddit’s operational integrity.
Though last year’s protests did not lead to the reversal of the increased API fees, they significantly raised awareness about user grievances and caused substantial disruptions on the site, even leading to a temporary shutdown due to overload.
As Reddit pursues profitability and seeks to refine its strategies in light of its recent IPO, the balancing act between user satisfaction and corporate interests remains a daunting task.
Feedback from Community Leaders:
Community leaders have voiced mixed emotions regarding the new rules. Some argue that the changes ineffectively sideline moderators, reducing their roles to mere custodians without proper engagement.
As Reddit grapples with its internal policies and community satisfaction levels, users are faced with a choice: adapt to the evolving platform or risk losing their space in the ongoing dialogue of internet governance.
Advance Publications, the parent company of Ars Technica, holds a substantial ownership stake in Reddit.
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